FREE MOCKUP IN 24 HOURS • EXPRESS PRODUCTION • 15 YEARS OF EXPERIENCE

Contact Us

Do you have a question about our products or a specific project?

Contact us using the form below, by email at [email protected],
by phone at+41 21 312 48 55 or directly using our Live Chat.

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    Quick Answers

    Shipping and Returns

    After your order is confirmed on our store, you will automatically receive a confirmation email, followed by a second email containing a tracking number. You can also track your package directly in your customer account under the “My Orders” section.

    We work with the Swiss Post for small quantities and custom truck shipping for bigger ones.

    The delays can vary depending on quantities and customization methods. For a product that in stock with nothing custom, consider about 5-10 days. For a customized product, the production time can go up by 10-15 days.

    We do deliver everywhere in the world but for any order to another country, please contact us directly.

    Payment

    We currently accept Visa, Mastercard, American Express, Google Pay, Apple Pay, Klarna, and bank transfers.

    Yes, the payment process goes through Stripe. One of the leading payment platforms. Your payment informations do not go through us.

    Products information

    Yes, all of our products are under a warranty. However, since they are customized to your brand image, they cannot be exchanged nor refunded.

    Our products come from Switzerland, North America, Europe, South-East Asia, and China. The Nos produits proviennent de Suisse, Amérique du Nord, Europe ou Asie du Sud-Est ou encore Chine. The majority is stocked in Europe to ensure fast restocking. They are then customized in Europe or in Switzerland by our facilities before getting directly to you.

    The printing methods are diverse and depend on the product and the desired final aspect: laser engraving, screen printing, digital printing, pad printing, doming, digital labels, embossing… Usually multiple colors are available.

    Promotional products make your brand known. In the current world, it is mandatory for any company to maximize their number of potential clients. Customized promotional items are a great way to build client loyalty or reach new a new client base, with a very good return on investment.

    Command

    It’s really easy! Simply explore this shop, find the products that interest you, choose how you want to customize it, and we take care of everything else.

    Orders must be placed in the name of a company or association. That’s it!

    Client

    If you loose your password, simply go to the login page and click “forgot password”. Then simply follow the instructions you will receive by email (email used to create your account).

    No, we work exclusively with companies and association. You cannot order from here.